Real Estate Consumers

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Based on the appeals of the Commission for Real Estate Consumers' Society of St. Petersburg and the Leningrad region, five sets of issues – utilities (29%), issues of effective management of real estate (18%), leakage (17%), TSG / HBC / CSW (9%) and target housing software (7%) – the most troubled residents in the first quarter of 2010 goda.Svet and water among the main complaints with the Commission on the utilities can distinguish complaints of illegal actions of the Company "Petroelectrosbyt", which tests the rules of use of electricity by breaking the law and recalculated at higher rates for allegedly unaccounted for consumption. Most of the Commission treated elderly people, who for so-called bezuchetnoe power consumption due to a faulty meter payments accrued from 10 000 to 22 000 and above. The absence of seals on meter readings controllers regarded as a violation, regardless of whether or not the act of the service organization to lift the seal, and account for electricity produced by their standard. But it completely ignores constant amount of electricity consumed and that pensioners who regularly paid for both before and after the fault.

Another thorny question that interests customers – installation and operation of counters on the water. By installing the water meter in their apartment, a resident of the house that does not have a common accounting unit, is faced with having to pay not for flats metering devices, and according to the standards. Consumers are not aware that the fee for hot water and heating is charged according to the standards of a square meter, or according to established accounting unit and the invoice HOA / HBC from the heat supply organization is exposed to light gigacalories provided design capacity. The result is that money going to property owners with less than they should pay the provider of water and heat. The difference in the testimony of HOAs must still compensate for it. Pay obschedomovoy overruns, that is actually reimbursed neighbors, paying utility bills a fixed amount, requires owners of counters ruling of the Federal Government 307 of 23 May 2006. Read more …