ACTS allows you to monitor and automatically limit the cost of corporate telephony subscribers, as well as significantly reduce the administration costs of telephony. The solution simplifies the routines for managing corporate subscribers, supports the relevance of data about the subscriber telephony system by synchronizing with the personnel system that provides the ability to distinguish control different groups of users, which is important for geographically dispersed organizations. ACTS integrates with IP PBX system and personnel management, or, in the absence of the latter, c intermediate systems, such as Active Directory. ACTS can also operate without the integration of human resource database, but in this case human events must be entered manually from the console operator. Depending on the customer's deployed systems implementation and integration of ACTS takes from one to six months. With the new product is being committed daily records of calls and calculates their value. With this information formed the necessary reports.
The system allows you to enter the limits spending on communication services for individual employees and departments, in fact limits will notify employees and, if necessary, automatically forced to limit access to commercial areas. ACTS architecture allows you to add modules to the system to account for any fee-based services, including mobile devices, and summarize them in the general account and the subscriber unit. ACTS provides maintenance of a database of subscribers, units support received from the personnel management system events. With the help of ACTS keeps track of numbering capacity distribution, accounting, and issued free of telephones, recording devices complete accessories. System allows you to reserve room and apparatus for a particular position.
In the event of prolonged absence or dismissal of the employee ACTS can block a phone, transfer incoming calls to your answering machine or other employee. The solution supports common phones (phones that serve a group of people). ACTS supports geographically distributed systems, performs authentication and authorization of the operator, the delegation of the operator rights to the operations of all objects or only to subscribers of a particular unit or area. ACTS directly solves the problem of reducing the cost of telephone service. This happens, firstly, by reducing the cost of management of corporate telephony system: Many operations are automated, and to work with ACTS can not only highly qualified in the field of IP-telephony specialists. Second, the system allows you to limit spending employees to telephone services, which often leads to effective financial performance. ACTS is already being implemented right now we have one of our customers ", – said Maxim Mamaev, head of corporate communications company AMT Group.